Privacy Policy
Last Updated: March 2026
Iyor Medical Services is committed to respecting and protecting your privacy. This policy explains how we collect, use, and safeguard your personal and medical information.
1. Information We Collect
When you book an appointment, we collect essential information including your name, phone number, and optional email address. We do not store highly sensitive medical records on this public framework; those are maintained securely inside our hospital systems in Adama.
2. How We Use Your Data
Your data is strictly used to schedule your appointments, communicate with you regarding your healthcare, and provide automated notifications or receipts. We will never sell your phone number or information to third-party advertisers.
3. Cookies
We use cookies to ensure proper functionality of our website (such as remembering your language preferences) and to anonymize traffic data using analytics.
Terms of Service
By accessing and using the Iyor Medical Services website, you agree to comply with the following terms. This website is for informational and appointment-scheduling purposes only.
1. Medical Emergencies
This website is not designed to handle acute medical emergencies. If you are experiencing a life-threatening emergency, please proceed immediately to the nearest emergency room or call our emergency hotline directly.
2. Appointment Cancellations
We request that you notify us at least 24 hours in advance if you need to cancel or reschedule your booked appointment. Continually missing appointments without notice may result in restricted access to our online booking portal.
3. Contact Us
If you have any questions about these terms or our privacy practices, please contact our administrative desk at +251 9000 or visit us locally in Adama.